New Urban Builders
Neighborhoods
Parkview
Hutchinson Green at Doe Mill
Meriam Park
 
 
 

Office
530-893-8400

 

 
     
 
 

Customer Care

We hope all is going well with your new home, but know that sometimes you need some assistance. If you need customer service, just use our online form. If it would be easier, feel free to give us a call during business hours at 530-893-8400. Please ask for the Customer Care Department.

If you have an emergency after hours, you'll need to call one of our subcontractors directly. Here is their contact information, organized by city and neighborhood.

Chico (Doe Mill/Hutchinson Green Neighborhood)

Conrad's Plumbing: (530) 893-1124

Wolfe Electric: (530) 345-2800

Cascade Comfort Heating and Air: (530) 222-4660

Redding (Parkview Neighborhood)

Hageman Plumbing: (530) 245-0766

Jim Degen Electric : (530) 246-0673

Cascade Comfort Heating and Air: (530) 222-4660

   

Emergency Phone Numbers for Utilities

Pacific Gas & Electric (Chico or Redding)
24 Hour Emergency and Customer Service: (800) 743-5000

SBC/AT&T (Chico or Redding)
Repair Calls: 611
Customer Service: (800) 310-2355

California Water Service (Chico)
After 5 pm, Weekdays and Weekends:
(530) 895-8486

City of Redding Utilities
Emergency After Hours
Electric: (530) 245-7000
Water: (530) 225-4000

AT&T Broadband (Cable TV, Chico)
Repair Line: (800) 222-3000

Charter Communication (Cable TV, Redding)
(866) 731-5420

 

In the event of a fire or life emergency, please call 911.